Practical Information…
Find out more about our campsite in Touquin!
Useful information and the answers to all your questions on our Country Park Campsite in Touquin...
In case you are planning to arrive late, please contact our campsite on +33(0)1 64 04 16 36 during reception opening hours so we can make sure your arrival is taken care of.
Frequently-asked questions
Arrival and Departure
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Arrival time and Departure time
For arrivals:
- For the pitches:
- High Season: 9am-11am/ 2pm- 8pm
- Low Season : 9am-11am/ 2pm- 6pm
- For accommodation rentals:
- High Season: 3pm-8pm
- Low Season: 3pm-6pm
For departures :
- For the pitches:
- Before 11am
- For accommodation rentals:
- Before 10am (any stay beyond this time will be charged to the guest as an extra night)
- For the pitches:
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What should I do if I arrive late?
In case you are planning to arrive late, please contact our campsite on +33(0)1 64 04 16 36 during reception opening hours so we can make sure your arrival is taken care of.
Services
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Is there any internet and/or WiFi on-site?
Internet is included in your rental price.
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Is it possible to rent out a bicycle directly from the establishment?
It is indeed possible to rent out a bicycle directly from the establishment and on-site.
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Can I order viennoiserie pastries and/or baguettes from the campsite?
Pastries and baguettes can be ordered during High Season only. Guests can order these foodstuffs at the reception desk of the campsite to make sure their pastries and/or baguettes are available to collect from the grocery shop the next morning.
Book Your Stay
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How do I book my stay at the campsite?
You can book your stay directly via our website or by phoning us on +33(0)1 64 04 16 36.
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When should I pay for my reservation?
Payment for reservation: 30 days before arrival date (any reservation paid for after this date will be cancelled). Book your stay via FLOA – see terms and conditions for FLOA at https://www.floabank.fr/
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Can I sign up for a cancellation guarantee? How do I cancel my reservation?
When you make your reservation, Country Park suggests that you take out cancellation insurance operated by NEAT insurance.
Find the conditions and guarantees of the NEAT insurance contract by clicking here.
If you took out our cancellation insurance when you booked, you can cancel your reservation up to the day before the start date of your stay.
If you did not take out our cancellation insurance when you booked, no refund will be made.
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Can I book my stay via email?
Yes, you can book your stay by sending an email to the following address: contact@etangs-fleuris.com
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Can I pay for my stay using ANCV holiday vouchers?
Yes, you can pay for your stay using ANCV holiday vouchers by sending them to the campsite by post or handing them in directly. Your reservation will be confirmed once your vouchers have been received by the Country Park campsite.
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Does the campsite accept VACAF holiday vouchers?
No, our campsite does not accept VACAF holiday vouchers.
Leisure Activities
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Are swimming shorts allowed in the swimming pool?
Yes, swimming shorts are allowed in the swimming pool. Wetsuits and burkinis are not permitted.
Groups and events
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Can we organize an event (birthdays, bachelorette parties, cousins, etc.)?
For any gathering for a family event or other, you must make a prior request to the campsite, which reserves the right to accept or refuse it.
The campsite will refuse any wild gathering that has not been authorized in writing in advance.
Location
